Secure Payments

Your security comes first.

The platform that our site is built on, comes with a variety of protocols to make sure your personal data is safe.
We installed an approved SSL certificate on our server - which makes it virtually impossible to hack or bypass or obtain any customer information or card details.

Payment Options

Card Payment.
Payfast is approved to accept Visa and Mastercard for online transaction, and is widely used across South Africa. Read more about them and their safety precautions here.

We use Payfast service for Instant EFT transactions. Also trusted and widely used by many companies in South Africa.
You can read more about them and their safety precautions here.

Direct deposit.
You can also do a direct deposit into our account. Please send us a request for banking details.

Both these payment companies / platforms contains their own SSL certificate as well. Security does not get much better than this.

Terms And Conditions

Use of the Website

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.


The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links

External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.


The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website. The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation - data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Our Rights

We reserve the right to:

Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
We will use our reasonable Endeavour’s to maintain the Website.
The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
All prices are subject to change without notice. All prices are subject to exchange rate fluctuation.
Errors and Omissions Expected. (E&OE)
Pictures are for illustrative purposes only and may differ from actual product. Please enquire about this if you are unsure.


Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Product availability

Pills of Grey cannot guarantee stock. We endeavor to keep reasonable stock levels where possible, but where stock is ex-supplier, product availability is dependent on the stock levels of the specific supplier. Lead time is dependent on stock availability. Pills of grey does not keep stock of all items. Items not in our warehouse will only be ordered once payment has been received and cleared. Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Pills of Grey will endeavor to contact you and provide a revised shipping schedule.  Pills of Grey reserves the right to cancel your order should the product no longer be available from the Pills of Grey supplier or otherwise.

Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies paid in any way agreed by us are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any product or service through this website.


The price for shipping as offered by the Pills of grey online shopping system on checkout applies to deliveries within the Republic of South Africa (RSA) and does not include the cost of deliveries to outlying areas or farms as determined by our couriers. In such cases, Pills of grey reserves the right to charge additional delivery fees to cover the difference and Pills of grey will contact you prior to processing your order should this be the case. Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises. 

Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment. 

Order processing

Order processing will not begin until we receive a confirmed order and full payment reflects in our bank account.

Warranty, Returns and Refunds Policy

Due to the nature of our products, Pills of grey cannot accommodate returns or exchanges for unwanted purchases. Please make sure you select the correct item.

Payment Options and Pricing

Payment can be made by Electronic / Internet Banking Transfer (EFT) or Credit Card (MasterCard / VISA). Pills of Grey endeavors to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax, shipping charges (on the day of shipping). Should the shipping charges increase between the time you confirmed your order and the day the goods are to be shipped, you will be required to make payment for the difference, before the goods will be released.

EFT (Electronic Fund Transfer)
One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and confirm your order. You will receive an e-mail confirmation of your order where Pills of Grey’s bank account details for payment will be provided. Your order will only be shipped once the funds reflect in the bank account as detailed below. 
As reference, specify the Order Number.

Credit Card (MasterCard / VISA)
Credit card transactions will be acquired for Pills of grey via Payfast.We have teamed up with Payfast to offer you a quick, convenient and extremely secure way to make payment. We offer a variety of payment methods through the familiar and trusted PayFast interface. We process MasterCard and Visa credit cards, Instant EFT (with SA's four biggest banks) and popular voucher payment method: Ukash. You can read more about the payment security measures here Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of South Africa regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in South Africa shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

Privacy Policy

Privacy Policy & Use of Your E-mail for Our Marketing Mailing List

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.  All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service.
The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone. 
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

By registering on, you agree to be automatically subscribed to our marketing mailing list permitting us to send you newsletters and information about our website, events, etc. You will have the opportunity to UNSUBSCRIBE at any time, by clicking on the unsubscribe link contained within any of our communications. Pills of Grey will not sell, share, or rent your email address or any other personal information collected on this site. We will take all measurable steps to ensure that your details remain confidential at all times.
If you have any questions or concerns about our privacy policy or use of your e-mail for our marketing mailing list, please send us an E-mail. By using this website, you signify your acceptance of our Privacy Policy and Use of Your E-mail for Our Marketing Mailing List. If you do not agree to this policy, please do not register on our site. 

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered.
Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site,
and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources.
You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content
(including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.


Content on this site is provided for informational purposes only and is not meant to substitute for the advice provided by your own physician or other medical professionals.

To our knowledge, none of the items for sale contains any prescription medicine.
The information and products are not to be used or relied on for any diagnostic or treatment purposes.
This information is not intended to be patient education, does not create any patient-physician relationship,
and should not be used as a substitute for professional diagnosis and treatment.
Every effort is made to obtain timeous and correct information and descriptions of the products and ingredients, at the time of publishing.
We cannot confirm or advocate the accuracy or claims made by suppliers on any of the products, packaging or description on the website.
The onus of the validity and claims made on products, rests solely on the customer.
Date stamps on the boxes may not always be accurate due to printing errors.
Every effort is made to insure that stock falls within expiry dates.
If a customer does not agree to this, such customer may return the product for a full refund excluding postage. You should not use the information contained herein for diagnosing or treating a health problem or disease.
If you have or suspect that you have a medical problem or a history of any kind of illness, contact your health care provider before buying and trying any product we offer.
Information and statements contained on this website regarding dietary supplements have not been evaluated by any food or drug administration bodies and are not intended to diagnose, treat, cure, or prevent any disease, and is used solely at the discretion of the customer.

Consult a physician or licensed qualified health care professional before using herbal products, if you suffer from blood pressure, heart conditions or any ailment whatsoever, or if you are using any other dietary supplement, prescription medicine, other treatment for ED or over-the-counter medicine.

Do not exceed recommended serving; exceeding may cause serious adverse health effects.
Although herbal products are deemed safe, and no side effects have been reported, the customer / user agrees to do adequate research on the products, over and beyond the information available on this site, before consuming. Some products may contain ingredients that are not herbal or natural.
Comments and claims pertaining to this, is made by the supplier of such product and customers are advised to their own research before using the products.
Suppliers are likewise indemnified from claims made by the manufacturers of said products.
None of the “benefits” of the products are guaranteed. The proprietor of Pills of Grey indemnifies himself from any claims where a specific product fail to deliver “promised” results and benefits. Customers are advised to research adequately before making a purchase.
The product is purchased and consumed by the customer willingly and being aware of the Terms & Conditions as well as our disclaimer, which is readily available on our website.
The proprietor does not lay claim to, confirm or state that any of the products are guaranteed to have the expected / promoted benefits. If a customer is unsatisfied with a product or the quality of a product such customer may return the product for a full refund including postage.
Replacement of a product remains at the sole discretion of the proprietor and availability of stock.
Pills of Grey does not provide medical advice or substitutes for medicine in any form whatsoever. The items are sold as novelties only.
Pills of Grey cannot be held responsible for any side-effects, ailments and damages of any kind whatsoever that befalls a user of our supplied products.
Customers use the products completely at their own risk, without prejudice and without any limitation.
The proprietor of Pills of Grey indemnifies himself and the business entity from any and all legal action as a result from the use of our products based on the aforesaid.
The proprietor of Pills of Grey also indemnifies himself of any errors, accidentally misleading or incorrect information provided on this website. This disclaimer is publically available on the website and is updated from time to time where deemed necessary. The proprietor of Pills of Grey is prepared to remove any product requested by anyone, including customers, suppliers, medicinal agencies, government agencies or any other relevant institution, based on any negative experience or effect.
By visiting this site you agree to the foregoing terms and conditions, which may from time to time be changed or supplemented by Pills of Grey.
If you do not agree to the foregoing terms and conditions, you should not enter this site, or purchase and use any products offered.